Our policy

Shipping Policy:

  • All high-value products will be shipped via FedEx Express, with an estimated delivery time of around 1 week.

  • Small value products will be shipped using EMS, typically taking 2-4 weeks to arrive. Delivery times may vary based on your location, and some delays may be unavoidable.

  • Need expedited shipment for small value products? Please contact us at newbeeelectric@gmail.com.

Insurance Policy:

Refund & Warranty Policy:

  • Regrettably, we do not offer refunds once packages have been dispatched.

  • We provide warranty coverage for non-manual damages. For more details, please email us at newbeeelectric@gmail.com.

Additional Policies: